American Family Insurance - Corporate Casualty Investigation Claim Associate Adjuster in Denver, Colorado

At American Family Insurance, we’re driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Quick Stats:

Job ID:

R8349 Casualty Investigation Claim Associate Adjuster (Open)


A training position whereby the Associate Adjuster learns, experiences, and develops multiple skills and activities required of a Claim Adjuster. Participates in required training activities, and learns investigation and settlement techniques. Learns and develops an understanding of corporate procedures and philosophies. Supports the Claim Division goal of ensuring customer service industry leadership and learns the value of partnering with agency to deliver seamless customer service. This position is part of the job family for all Claim disciplines.


Travel Requirements

  • This position requires travel up to 10% of the time.

Additional Job Information:

*Relocation assistance is available.

*Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.

*Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.

*Depending upon qualifications, candidates may be considered for a higher level position.

Job Description:

Primary Accountabilities

Acquiring Claims Knowledge (100%)

  • Attends a new employee training program that includes claim processing in various systems, policy and procedures, and company culture and its application to the Claim environment.

  • Participates in an on-the-job training program and job shadowing experience which provide opportunities to apply claim processing knowledge gained through the New Employee Training program. Training will include exploration of the agent role in the claim process.

  • Completes discipline specific training as assigned. This entry-level position is part of the Adjuster and Senior Adjuster job family for one of the following disciplines: Casualty, Physical Damage, Property, Commercial Farm/Ranch or Workers Compensation.

  • Partners with management to select and enroll in one to two American Family general education courses offered via the Learning Connection. In addition selects and enrolls in an Insurance industry course from either the Insurance Institute of America or the Associate in Claims Program.

  • Handles files with limited authority based on management discretion.

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At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That’s why, for nearly 90 years, we’ve made it our mission to protect those dreams. It’s all part of who we are and who we’ll always be – innovative, caring, agile, trustworthy, transparent and passionate. We’re a strong, forward-looking company and a proven leader in our industry. And if you’re looking to make a difference, we’re looking for you.