Client Services Specialist

Denver, CO

Permanent

Job ID: 8336

• Permanent

• Denver, CO

• Posted 1 week ago

BridgeView IT is seeking a Client Services Specialist for our valued Advanced start-up Client in Colorado. In this position, you will be responsible for supporting clients and resolving incidents timely and professionally. The person will maintain sufficient product knowledge to assist clients with questions and moderate technical skills to troubleshoot problems and assist in problem resolution.

Requirements

• Minimum 3 years’ experience supporting or serving customers

• Experience supporting SaaS or Enterprise Software

• Ability to use and adapt to a variety of new tools/methodologies. Significant focus on application development tools including Jira, Sketch, Invision, Google Drive, Excel/Google Sheets, etc. Analytical skills to critically evaluate the information gathered from multiple sources, reconcile differing views, decompose high-level information into details, and distinguish user requests from the underlying true needs.

• Interpersonal skills, to help negotiate priorities and to resolve conflicts

BridgeView IT is a technology placement firm assisting a national network of clients identify and hire the highest-caliber IT professionals. Our management and senior recruiting specialists have successfully supported the IT marketplace for over a decade, and we have grown into a world class organization, with operations in major U.S. markets. BridgeView IT’s mission is to build long-lasting relationships through successful candidate placements, to conduct business with utmost professionalism and courtesy, and to achieve rewarding business performance results.